- Cleaning & levy
- A $750 departure cleaning and linen fee applies to all bookings, and the 7.5% Victorian Short Stay Levy is payable in accordance with Victorian legislation.
- Minimum stay
- Weekdays 1–2 nights · Weekends 2 nights · Long weekends 3 nights · Peak 3–5 nights.
- Payment schedule
- A deposit is required at the time of booking to secure your dates. The remaining balance is due 4 weeks before arrival.
- Cancellation
- All paid prepayments are non-refundable. However, we truly understand things happen and will work with you to swap your dates and refund where possible. To date, no one has ever lost their deposit, including during COVID lockdowns, when we refunded and swapped bookings for all guests.
- Damage deposit
- A bond of $2,000 AUD (or credit card pre-authorisation) is released within 3 days of check-out, provided no serious damage is reported and no council fines are incurred.
- Pool heating
- Optional pool heating is available in the cooler months for an additional charge, so you can enjoy a beautifully warm pool year-round.
- Pets
- On special request only, with an extra fee and extra bond.
- Payment methods
- EFT and bank deposit, or Mastercard and Visa. Tax invoices with an ABN can be provided for corporate and business stays.